Project Overview
Exhibit Supply, a leading trade printer specializing in exhibition and display materials, approached Gaincafe Technologies with a vision to transform their entire business operations. With our deep expertise in ERPNext customization and Frappe framework development, we modernized Exhibit Supply’s operations, streamlined production, and built a scalable, future-ready platform for the trade printing industry.
E-commerce + ERP Integration
Overview
Key Challenges
Exhibit Supply was running on fragmented systems that couldn't handle complex print orders, resulting in bottlenecks, manual errors, and limited scalability.
Our Solution
We built a dynamic e-commerce platform integrated with a fully customized ERPNext system and Dialpad communication tools. This ecosystem automated workflows, enhanced customer experience, and enabled scalable order processing and fulfillment.
Project Performance Metrics
Delivery Time
92% on time
Excellent
Budget Adherence
98% within budget
Excellent
Client Satisfaction
9.4/ 10
Good
Technical Details
Technical Architecture
ERPNext on Frappe framework with custom DocTypes, production modules, and API-first e-commerce integration. Hosted on optimized Linux server with Redis and CDN for performance.
Frontend
ReactTypeScriptTailwind CSS
API Layer
GraphQLRESTWebSockets
Backend
Node.jsExpressPostgreSQL
Infrastructure
AWSDockerCI/CD
Technical Features
Security Measures
- OAuth 2.0 authentication
- SSL/TLS encryption and PCI-compliant payment handling
- End-to-end data protection and fraud detection
- ERPNext-integrated access control and audit logging
Scalability Features
- Dockerized deployments with auto-scaling
- ERPNext-Frappe framework customizations for trade printing
- High-availability infrastructure and Redis caching
Testing Coverage
90%
code coverage
Unit
Integration
E2E
Performance
User Acceptance
Detailed Solution
A fully integrated e-commerce and ERP ecosystem designed to automate trade printing workflows, streamline operations, and enable real-time business visibility.
Custom E-commerce Platform (ERPNext Webshop)
- •Advanced pricing engine with quantity-based and material cost calculations
- •Bulk order workflows with approval and quotation systems
- •Real-time inventory sync with ERPNext backend
- •Dynamic product configurator for complex print requirements
- •Pixel-perfect responsive UI built from Figma designs
Performance & Scalability Infrastructure
- •Redis caching for high-speed performance
- •CDN-based global content delivery
- •Auto-scaling infrastructure for peak traffic
- •Optimized database queries and indexing
Production & Business Intelligence
- •Real-time production and order dashboards
- •Custom ERPNext reporting tools
- •Sales, inventory, and fulfillment analytics
- •Data-driven decision support for operations
ERPNext Customization (Frappe Framework)
- •Custom DocTypes for print production workflows
- •Job scheduling, quality control, and production tracking
- •Advanced inventory with multi-location stock management
- •Real-time financial reporting and invoicing
- •CRM system with full customer lifecycle tracking
Dialpad Communication Integration
- •VoIP calling system embedded inside ERP
- •Click-to-call functionality across modules
- •Automated call logging with customer records
- •Call analytics integrated into dashboards
Workflow Automation Engine
- •End-to-end automation from order to fulfillment
- •Approval pipelines for artwork and production
- •Reduced manual errors and processing delays
Payment & Transaction System
- •Authorize.Net PCI-compliant integration
- •Tokenized secure payments and fraud detection
- •ERP-side reconciliation for financial accuracy
Shipping & Logistics Integration
- •Real-time carrier rate calculations
- •Automated shipment tracking updates
- •Integrated logistics workflows inside ERP
DevelopmentTimeline (14Weeks)
Weeks 1-2: Discovery & ArchitecturePlanning
- Trade printing workflow analysis and process mapping
- ERPNext system architecture design and customization planning
- Figma design review and technical feasibility assessment
- Database schema design and integration architecture
Weeks3-5: ERPNext Core Development
Weeks 6-8: E-commercePlatform Development
Weeks 9-10: AdvancedIntegration & Features
Weeks 11-12: Design Implementation & Optimization
Weeks 13-14:Testing & Deployment
Implementation & Infrastructure
Platform Architecture
- ERPNext on Frappe Framework: Full-stack implementation using Python-based Frappe for backend logic and ERP workflows.
- Custom DocTypes: Specialized data models built for trade printing, including job scheduling, production tracking, and material planning.
- ERPNext Webshop: Modified ERPNext e-commerce module for bulk print orders and product configurators.
- Workflow Engine: Automated business processes from artwork approval to fulfillment.
Integrations & APIs
- Dialpad API: Embedded customer support and sales VoIP communication inside ERPNext with:
- Click-to-call
- Auto-call logging
- Call analytics
- Authorize.Net: PCI-compliant payment gateway for credit card processing with tokenization, fraud detection, and ERP-side reconciliation.
- Shipping APIs: Real-time rate calculations and tracking with major logistics providers.
- Email Services: Automated transactional and marketing emails tied to ERP workflows.
Frontend Stack
- JavaScript / jQuery: For dynamic user interactions in the ERPNext Webshop.
- Bootstrap + Custom CSS: Figma-based responsive design across devices.
- SEO Implementation: On-page meta data, structured content, and performance tuning for search optimization.
Infrastructure & DevOps
- Optimized Linux Server: Tuned for ERPNext/Frappe deployment.
- MariaDB: With advanced indexing and performance tuning for ERP data.
- Redis Caching: Improves response time for logged-in users and heavy API operations.
- CDN Integration: Global content delivery for image and static asset optimization.
- SSL Security: End-to-end encryption using HTTPS/TLS.
Performance & Scalability
- Auto-scaling Infrastructure: Scales resources up/down during trade show season spikes.
- System Uptime: 99.8% availability with monitoring and backup protocols.
- Mobile Optimization: Smooth experience on tablets and phones.
- ERP-Aware BI Reporting: Real-time dashboards and custom analytics via ERPNext’s report builder.
99.8% Uptime
Auto Scaling
ERP Integrated
Real-time Sync
E-commerce Platform
- ERPNext Webshop
- Python / Frappe Framework
- JavaScript / jQuery
- Bootstrap + Custom CSS
ERP System
- ERPNext on Frappe
- Custom DocTypes
- Workflow Engine
- Report Builder
APIs & Integrations
- Dialpad API
- Authorize.Net
- Shipping APIs
- Email Services
Infrastructure & Performance
- Optimized Linux Server
- MariaDB
- Redis
- CDN
- SSL/TLS
Analytics & Communication
- Google Analytics
- Custom Analytics
- Automated Email Workflows
Before & After: UI Transformation
Before
- • Cluttered and outdated layout
- • No accessibility features
- • Inconsistent trading card display
- • Slower navigation
- • Lack of mobile responsiveness
- • Manual card entry and data input
- • Disconnected Slack or team tools
After
- • Modern, sleek and responsive UI
- • Accessible design + Dark mode
- • Interactive card grid with automated AI scan overlays
- • Effortless search, transitions and filters
- • Mobile-first and responsive design
- • OCR-based auto-scanning for accessing card details
- • Real-time Slack notifications integrated directly into the system workflow
GALLERY
Project Gallery
Visual transformation showcasing the dramatic improvements across all interfaces
Homepage Interface
ERP Dashboard
Shopping Experience
Customer Feedback Experience
Blogs Experience
Contact Experience
"Gaincafe Technologies completely transformed our business operations using their expertise in Frappe and ERPNext development. The integrated system they built exceeded all our expectations."
Jeffrey De Ponte
CEO at ExhibitSupply
Project Details
Duration
14 weeks
Industry
Trade Printing & Large Format Graphics
Team
UI/UX Designer, Frappe/ERPNext Developers (2), Full-Stack Developer, DevOps Engineer, QA Engineer, Business Analyst, Project Manager
Technologies Used
ERPNext
Frappe
Python
JavaScript
Bootstrap
Authorize.Net
Dialpad API
Project Goals
- Build a scalable e-commerce platform for complex print products
- Implement ERPNext with trade printing-specific workflows
- Integrate real-time inventory, fulfillment, and CRM
- Improve communication via Dialpad API integration
- Enable automation across all operational processes
Key Takeaways
ERPNext Customization
Authorize.Net Integration
Dialpad API Sync
Real-time Inventory & Fulfillment
Frappe-based Workflow Automation
